Legal notice and conditions of sale.

The present general conditions of sale are strictly applied to all the sales of products made in Spain, by fgmatic.com hereinafter Automatismos FG, with destination to natural persons. Every order placed to Automatismos FG necessarily implies, as an essential, determinant and indispensable condition, the acceptance without reservations by the Customer of the General Conditions of Sale of Automatismos FG in force on the day the corresponding order is placed. Company data: fvm accesorios y automatismos s.l with head office in Avda Argentina,6 local3, cp: 28500. Our cif is b87550349 and you can contact us via mail: [email protected] or phone (+34)912775712. Furthermore, the Customer acknowledges that the acceptance of these conditions shall imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his knowledge by Automatismos FG. The fact that Automatismos FG does not resort at a given moment to any of the present conditions shall not be interpreted nor shall it be equivalent to renounce to resort to them in the future or in the past. Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, shall be subject to the Spanish law, unless there are provisions of public order contrary to it.

Prices

The prices published in Automatismos FG are in Euros and are valid except for typographical errors. All the final prices include the VAT applicable on the day of the order, any change in the VAT rate shall be automatically applied to the prices of the products on sale in Automatismos FG. The offers on products on sale in Automatismos FG will be shown in the section "Offers" or will be indicated in the product card and, if not otherwise indicated, will be valid as long as they are shown on the screen.

Methods of payment

When placing the order, the customer can freely choose to pay for the purchases made in Automatismos FG by means of: Bank Transfer, PayPal Payment, Credit/Debit Cards, Bizum and cash on delivery.

Product

The offers presented by Automatismos FG are valid within the limit of the available stock. Automatismos FG reserves the right to modify the assortment of products according to the difficulties imposed by its suppliers. The photographs, graphics and descriptions of the products offered for sale are only indicative and do not compromise in any way the seller Automatismos FG.

Shipping

The purchased products will be delivered to the person and address indicated in the order. On Saturdays, Sundays and holidays there will be no departure or delivery of orders. An order is considered delivered when the carrier delivers the package(s) to the customer and the customer signs the delivery receipt document. In the event of any delay in delivery, this will not imply either cancellation of the order or any compensation.
It is the customer's responsibility to check the condition of the goods upon receipt and to indicate any anomalies on the delivery note. The customer has 48 hours from the reception of the material to inform the company of any incident such as lack of material, breakage, etc.... Once this time has elapsed, neither the transport nor the company will be held responsible.
For shipments outside Spain (Peninsula) please contact us.
Shipments for garage doors: In the case of shipment of doors, the transport is carried out by a trailer, the place of delivery must be accessible for this type of truck, if access is not possible, the door or doors will be delivered at the nearest access point.

Delivery times

Delivery times will depend on the type of product to be shipped. Products such as kits and accessories will take 2 to 7 working days, other products such as sectional garage doors will take 25 to 30 working days, due to their custom manufacturing.

Returns and Cancellations

- Return of goods
Our policy, in compliance with current regulations, is to grant you the right to return any item purchased in Automatismos FG (Except custom made garage doors), within 15 days from the date of receipt. You will not have to provide any explanation, any item, purchased in Automatismos FG, returned in its original packaging, sealed and in perfect conditions, will be accepted without further ado. To exercise the right of withdrawal, you must notify us via email to [[email protected]] your decision to withdraw from the contract through an unequivocal statement. Please include in your e-mail all the necessary information, such as name and VAT number of the customer, order number, invoice number, delivery date.
In case of withdrawal you must send the product to the manufacturer at the following postal address: VDS AUTOMATISMOS IBERICA SL: Calle Sierra Carbonera, 24, 28500 Arganda del Rey, Madrid.
Within a maximum period of 15 days of receipt of the return. Automatismos FG will exchange the returned order for the amount of the same (using the same means of payment used by you), a similar product, or a voucher for its equivalent value.
In compliance with the warranty: in case of failure, after sending the product at the customer's expense, Automatismos FG will repair, replace the part or the complete automatism, for a new one of similar characteristics, within a period not exceeding 14 days. see point "GUARANTEES".

- Cancellation of orders:
If the cancellation of the order arrives before the departure of the goods, the customer will not be charged. In the case of a cancellation after the departure of the order, the customer will have to pay the shipping costs as well as the return costs of this same order, such as Paypal commissions, etc... etc.

In case of return of products paid by BIZUM, 0.30 € will be deducted from the same for external cancellation costs (This point does not apply in cases where the return is for defective product)

- Cancellation of custom-made doors:
Custom-made doors orders are made to order for the customer and in no case can they be returned.

Warranties

All our operators and sectional doors, have a two-year warranty as required by law. The warranty will always be the purchase invoice of the product. The warranty covers the product, in no case it covers the shipment. To manage any warranty the product must be sent by the customer to our facilities. At the warehouse it will be checked by a professional technician. If the product is defective from the factory, the company is responsible for the return shipping costs to the customer. Our products must always be installed by qualified personnel. The warranty does not cover incorrect installation.

ORDERS PLACED OR SCHEDULED FOR DELIVERY IN AUGUST, MAY CAUSE DELAYS DUE TO PRODUCTION REASONS.